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FAQ

What is your treatment success rate?

We had a 75% Success Rate in 2012
Success rates are figured in many ways. At The River Source, our success rate tends to be higher than average due to our focus on healing the whole person rather than just the stopping of the substance abuse. We guide our clients through the holistic 12-step approach and help them create an Aftercare plan designed to make their recovery the # 1 priority. We maintain contact with our clients for up to a year following graduation and offer suggestions where needed. A very large percentage of our clients maintain their sobriety as long as they continue to work a program of recovery. As with any treatment program, there are those who are not ‘ready’ to change. In these situations, provided our clients have graduated from our program, there are discounted rates to return to The River Source and the 90 day guarantee comes with a 30 day follow up at absolutely no charge.

Do you offer a guarantee?

Yes. If you commit to 90 Days of residential treatment at The River Source Facility and relapse for any reason during the first 12 months after leaving our facility, you can return for 30 days of free treatment! If a relapse occurs you can simply notify us that you are returning, and we will prepare to receive you and treat you immediately. (However, the guarantee does not cover transportation costs).

What is the admission process?

Contact us 24 hours per day 7 days per week: 1 877-983-9274. First we will conduct a pre-admission assessment. If you need us to assist with your travel arrangements we will. Upon your arrival, we finalize your admission paperwork, give you a tour of the facility, and begin your physical assessments.

Does the River Source accept insurance? Is there financial assistance available?

Yes. Contact myMedicalLoan.com for financial assistance options:

Financial Assistance for the Casa Grande Facility

Financial Assistance for the Mesa Facility

Can friends and family visit me?

Yes. But visits and phone calls are not allowed during your first week at the center. The first week is structured so that you can clear your mind of all outside distractions and focus entirely on your recovery. After your first week at the River Source facility, your guest can visit during visiting hours.

Visiting Hours:

Monday ~ Thursday 4:00pm – 8:00pm

Friday 4:00pm -10:00pm

Saturday ~ Sunday 9:00am – 5:00pm

Does the River Source permit smoking?

Yes. Smoking is not encouraged, but it is permitted in designated smoking areas on the River Source campus.

Can I bring a cell phone/lap top?

Yes. After the first week, laptop and cell phone privileges are given at the discretion of The River Source staff. Laptops and cell phone privileges are given for one hour each day.

Should I bring money?

Yes. You can use your money to purchase personal items, toiletries, and additional snacks. Any money you bring will be kept locked in the administration office and managed by staff on an as needed basis.

What type of clothes should I bring?

We recommend bringing comfortable, weather appropriate clothes and shoes; gym clothes, such as gym shoes, hiking boots, workout clothes, and a swimsuit.

You will have access to dresser and closet space. However, we request that you bring only five to seven changes of clothing or one suitcase full of clothes and one small bag with the necessary toiletries.

Are there laundry services at the facility?

Yes. You will be able to use the facility washing machines, dryers, and laundry detergent at no additional cost.

What is my room like?

You will sleep in semi-private rooms with twin sized beds, closet space, and dressers. (Linens are provided but you may want to bring your favorite pillow or blanket)

Will I have a roommate?

Yes.

Can I lose my privileges?

Yes. Examples of privileges are cell phone use, visitations, going on outings, and laptops. Loss of privileges will only happen if the staff believes it is the best alternative to helping you stay focused on your recovery process.

Do you provide family counseling sessions?

Yes. Family counseling is facilitated by our counselors and often plays an important role in a client’s treatment process. Sessions are conducted face to face or over the phone depending on the availability of the family members.

What does holistic mean?

Holistic treatment is achieved by implementing wellness practices that support overall health; physical, mental and spiritual health. Nutrition, exercise, meditation, massage, and acupuncture are examples of holistic wellness practices that can be implemented to promote overall wellness.

What does Naturopathic mean?

Naturopathy is based on the idea that the body has a natural healing ability and that people are naturally healthy. The foundational elements of natural health are: diet, nutrition, homeopathy, physical manipulation, stress management and exercise. Naturopathic medicine focuses on preventative care and encourages the strengthening of the three major systems, mind, body, and spirit, to promote total body wellness. Naturopathic physicians will identify and remove obstacles to a client’s well being so that the body can heal itself.

How many days are recommended for treatment?

We recommend a minimum of 60 days residential treatment. In order to graduate the River Source program, a minimum of 30 days treatment is required.

Is there a Graduation Criteria?

In order to graduate you must meet the following criteria:

1) Complete all 12-Steps of the 12-Step Workshop.

2) Present Steps 1, 2, and 3 in Step Group.

3) Complete of a minimum of 30 days of treatment at The River Source.

4) Complete of all written assigned by Life Coaches and/or Counselors.

5) Complete of your Aftercare Plan with your Counselors signature of approval.

6) At the time of your graduation you can not be restriction for non-compliance (breaking House Rules or failing to follow Policy & Procedures).

For more information about Drug Rehabilitation Florida River Source Facilities call: 888-417-9211.